Refund Policy
Last updated: April 30, 2026
This page explains how billing, ad removal, and refund requests are handled for FlutterCraft.
If a payment succeeds and premium access does not activate, or ads continue to appear after successful payment, contact support@fluttercraft.app and we will review it.
1. Overview
FlutterCraft is currently a free learning platform supported by ads. A paid premium experience is coming soon. At the moment, there is no automatic refund flow for a live premium checkout because the premium feature is not yet available to everyone.
2. Payment and Activation
When premium goes live, a successful payment should activate your ad-free access automatically. If payment succeeds but ads still appear or premium access does not unlock, please contact support@fluttercraft.app. We will investigate and fix the issue manually if needed.
3. Refund Requests
Because premium is a digital service, refunds are not automatic. We review refund requests case by case and may issue a refund only where required by law, where a technical problem prevents access, or where a charge was made in error. If you believe something went wrong, email support@fluttercraft.app with your order details and we will look into it.
4. Contact
For billing or refund questions, contact us at support@fluttercraft.app. We aim to respond as quickly as possible and usually within 30 days.
We keep billing support simple: if something is wrong, email support@fluttercraft.app and we will check it.